There are no refunds, exchanges or warranties with Amethyst Arrows. All sales are final. Please make sure you are certain of your choices when placing an order. These items are one of a kind and delicate so handle carefully. We are not responsible for damage caused by shippers or customer.
Please contact me with any questions or clarifications you may have prior to your purchase, I will answer as quickly as possible!
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
If the box/bag your item arrives in is damaged, please ensure you take photos/videos prior to opening. We need this evidence to make a claim with the shipping company.
EXCEPTIONS / NON -RETURNABLE ITEMS
Certain types of items cannot be returned, like custom products (such as special orders or personalized items)
Please get in touch if you have questions or concerns about your specific item.